FAQ

No, we do not currently have a brick and mortar location.

Orders are processed within 1-2 business days (excluding weekends and holidays), but this may vary during new releases and holiday seasons.

You may request to cancel an order before shipment. Orders are subject to a 10% cancellation fee, no exceptions.

Due to the nature of TCGs, we will not issue a refund because you don't like a product or change your mind.

Returns may be allowed if we sent the wrong product (contact us with pictures). A refund will only be issued after we have received the wrong item. Reunds are sent to your original payment method.

No, we only ship within the U.S. and APO addresses.

Contact us through the chat feature on the website. You may also reach out to us @dylan@poketexastcg.com