Frequently asked questions
How long does it take to process my order?
Orders typically ship out between 1-2 business days but this may be increased during new releases, and holidays.
I want to cancel my order.
You may cancel an order within 48 hours after placing it. However pre-orders can't be cancelled after the item’s release date. There is a 5% processing fee penalty for a cancelled order.
Do you ship international?
No, at this time we only ship within the U.S.
I don't like this product, am I able to get a refund?
Due to the nature of TCG's we will not issue refunds because you don't like a product or changed your mind.
Need additional assistance?
Contact us using the chat feature on the website for quickest response, you may also reach out to us @dylan@poketexastcg.com